Privacy Policy (English)
Last updated: September 29, 2026
This policy explains what personal information eilantrade.com collects, how we use it, and your choices.
Who we are
Eilan Trade Solutions, Inc. Office: 9320 Mines Rd, Suite 206, Laredo, TX 78045. Warehouse: 8101 San Gabriel, Laredo, TX 78045. Privacy contact: operations@eilantrade.com · +1 (956) 717-4150.
In Mexico, data of clients served there is handled by Agencia Aduanal Eilan, S.C., Francisco Pérez Ríos #58-A, Zona Estratégica Aduanera, C.P. 88287, Nuevo Laredo, Tamaulipas, Mexico. Contact: operations@eilantrade.com.
Information we collect
- Quote and contact form: your name and company, email, phone number and the message you write about your shipment.
- Calls and emails you start with us.
- Browsing data: pages viewed, device, approximate location and how you reached the site (for example, from an ad), collected with cookies and Google tools (Google Analytics, Google Ads and Google Tag Manager) and Microsoft tools (Microsoft Advertising and Microsoft Clarity).
We do not ask for sensitive information.
How we use it
- To answer your request and prepare a quote.
- To follow up on services you hire us for.
- To measure how the site is used and how our ads perform.
Google Analytics, Google Ads and user-provided data
We use Google Analytics and Google Ads to understand site usage and to measure which ads lead to inquiries. When you submit the form, the email and phone number you provide may be sent to Google in hashed (encrypted) form solely to measure conversions. Google handles this data under its own policies: how Google uses information from sites that use its services. You can limit personalized ads at adssettings.google.com or install the Google Analytics opt-out add-on.
Microsoft Advertising and Microsoft Clarity
We use the Microsoft Advertising tag (UET) to measure which Bing ads lead to inquiries or calls, and Microsoft Clarity to see in aggregate how the site is used (clicks, scrolling and mouse movement, through heatmaps and session recordings). Clarity masks the text you type into form fields. Microsoft handles this data under the Microsoft Privacy Statement. You can limit personalized Microsoft ads at account.microsoft.com/privacy/ad-settings.
Sharing
We do not sell your personal information. We share it only with providers that help us run the site and measure ads (such as Google and our hosting provider), when required by law, or when needed to provide a service you requested.
Retention
We keep inquiries for as long as needed to handle them and to meet legal and tax obligations.
Your choices
You can ask to access, correct or delete your information, or object to its use, by emailing operations@eilantrade.com with the subject “Privacy”. We will respond within a reasonable time.
Changes
We will post any changes to this policy on this page with a new “last updated” date.