The border has a standard. We set it thirty years ago, and we uphold it in every shipment: customs clearance in the United States and Mexico, cross-border transport and warehousing, coordinated by a single team, with one point of contact.
Your Bond and Your History Are Yours
Your bond and your importer number are in your company's name. Your history with customs belongs to you. Working with us doesn't erase any of that or force you to start over from zero.
You Decide Who To Work With
An importer can grant power of attorney (POA) to more than one customs broker. This is normal and common practice. You don't have to end any relationship to see what our standard looks like.
Start With a Single Shipment
You do not have to move your whole operation on day one. Pick one shipment or one lane. You see how we work, how fast we respond and how we document everything.
Exactly What Happens When You Hire Us
- You sign a power of attorney (POA). It is a standard form and we prepare it for you.
- You share your basic company details and your importer number.
- We review the first shipment together: invoice, classification and permits.
- We file the entry and confirm every step with you.
- Your shipment crosses. Your operation keeps running without interruption.
Our Job Is to Keep Customs Off Your Mind
You have a business to run. Our job is to stop customs from taking up your time: one team for customs clearance in the United States and Mexico, cross-border transportation and warehousing, with one person to call and service in Spanish and English.
The Standard You Should Demand
This is not about speaking badly of anyone. This is the standard we work to. Measure us against it:
- It is hard to reach anyone when something is urgent.
- You get surprises on costs or duties after the crossing.
- Nobody explains why your goods are classified the way they are.
- Your documents arrive late and you hear about problems last.
- You coordinate the customs broker, the carrier and the warehouse separately.
No Pressure
If, after seeing our standard, you decide to stay with who you have today, that's perfectly fine. We'd rather you choose us because we work better for you, not because you felt pressured.
Let's talk about Your Next Shipment
Tell us what you move and where you cross. We will tell you plainly whether we can help and how. Call +1 (956) 717-4150 or write to operations@eilantrade.com.